Terms & Privacy Policy

1. Professional Acknowledgment

I acknowledge that Mathieu Sun is an Intuitive and Wellness Practitioner. I acknowledge that Mathieu Sun is not a medical doctor or licensed psychology professional, nor is he a licensed financial advisor, marriage counselor or lawyer, nor is he claiming to have any special professional qualifications or designations of any kind. Accordingly, I understand that any information or ideas he shares during our work together is only a personal opinion and will not be construed as medical or psychological advice, professional financial advisory services, legal advice or anything else other than his personal opinion and intuitive guidance. I further understand that if I have a medical or psychological condition, it is advisable to seek medical or psychological advice from a licensed professional in those fields.

2. Liability Waiver

In consideration of the services, information, and support I have received or will hereafter receive from Mathieu Sun, I hereby hold harmless Mathieu Sun, Sky Elements LLC, and any related entities from any and all liability in consequence of such services, information and support given, and I release and waive all claim for damage, as a result of such services, information and support. This release shall be effective and binding upon my heirs, next of kin, executors, administrators and assigned. I have read this waiver & release in its entirety before agreeing to it, and I understand its effect. I understand that I am waiving certain legal rights that I or my heirs, next of kin, executors or administrators otherwise may have had.

3. Intellectual Property & Usage Rights

I understand and agree that the classes, training, facilitations, live calls and events, question and answer sessions, information, ideas, materials, methods, techniques, frameworks, worksheets, attachments, recorded materials and all related content taught and shared by Mathieu Sun in any format or setting (hereafter referred to as "The Information") are designed for my own educational purposes only. I understand and agree that The Information contains copyrighted material and may include trade secrets and other intellectual property that is the sole property of Mathieu Sun and/or Sky Elements LLC, and that without specific written permission from Mathieu Sun, The Information may not be reproduced in any manner in whole or in part and may not be shared in whole or in part in digital or non-digital format, in person or over the phone or in any other way with anyone else or in any public or private forums or groups now or in the future.

4. Recording & Media Rights

I hereby grant Mathieu Sun, Sky Elements LLC, and any and all agents, associates or assignees the unlimited right throughout the Universe to 1) record my voice and/or image (photo or video) at any time during any of the programs I am enrolled in or any events or calls I attend (other than during any private 1-on-1 sessions) 2) use my name, voice, photo and video recordings, and written, voice and/or video comments and testimonials in any form of products (including but not limited to audio, digital, and/or physical products), as well as in sales and marketing materials both on and offline, and 3) publish, distribute, and/or sell these materials in any form. I waive any right to inspect or approve any use of the voice and/or video recordings, and I release Mathieu Sun, Sky Elements LLC, and any and all agents, associates or assignees from all claims for libel, slander, invasion of privacy or any other claim related to the voice and/or image/video recordings.

5. Session Cancellation Policy

I understand and agree that if I purchase one or more private sessions with Mathieu Sun that I need to provide 24 hours notice to reschedule. I agree that if I don't reschedule with 24 hours notice or if I show up more than 5 minutes late for my session, it will be considered a no show, and I will lose my session and will not receive a full or partial refund for the session.

6. Payment Policy

All payments are donation-based and range from €11 to €333. Once a payment is made and a session is confirmed, donations are non-refundable. By making a donation, you acknowledge that you are supporting the work of Mathieu Sun and Sky Elements LLC voluntarily.

7. Schedule Changes

I understand that there may be times when the dates and times of calls and/or events may be changed from the originally advertised and/or originally expected dates and times, and I agree that any such changes will not be grounds for me to receive a full or partial refund for any sessions or services I have purchased. I understand that Mathieu Sun and Sky Elements LLC will make a good faith effort to keep to the originally advertised and/or originally expected dates and times, and that if they decide to change dates and/or times, they will communicate any changes as far in advance as possible to the email address I used to register.

Information We Collect

Log Data: When you visit our website, our servers may automatically log the standard data provided by your web browser. This data is considered "non-identifying information", as it does not personally identify you on its own. It may include your computer's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

Personal Information: We may ask for personal information, such as your name, email, phone number, and payment information. This data is considered "identifying information", as it can personally identify you. We only request personal information relevant to providing you with a service, and only use it to help provide or improve this service.

How We Collect Information

We collect information by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used. You are free to refuse our request for this information, with the understanding that we may be unable to provide you with some of your desired services without it.

Use of Information

We may use a combination of identifying and non-identifying information to understand who our visitors are, how they use our services, and how we may improve their experience of our website in the future. We do not disclose the specifics of this information publicly, but may share aggregated and anonymised versions of this information.

We may use your personal details to contact you with updates about our services, along with promotional content that we believe may be of interest to you. If you wish to opt out of receiving promotional content, you can follow the "unsubscribe" instructions provided alongside any promotional correspondence from us.

Data Processing and Storage

The personal information we collect is stored and processed where we or our partners, affiliates and third-party providers maintain facilities. We only retain personal information for as long as necessary to provide a service, or to improve our services in future. While we retain this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee absolute data security.

Third-Party Access to Information

We use third-party services for analytics tracking, payment processing (Stripe), and email delivery (Resend). These services may access our data solely for the purpose of performing specific tasks on our behalf. We do not share any personally identifying information with them without your explicit consent.

Your Rights and Responsibilities

As our user, you have the right to be informed about how your data is collected and used. You are entitled to know what data we collect about you, and how it is processed. You are entitled to correct and update any personal information about you, and to request this information be deleted. You may request information deletion at any time by sending us an email to mathieu.sun.official@gmail.com with the subject line PRIVACY.